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Creating Disney Magic

Lee Cockerell, former Executive Vice President of Operations for Walt Disney World, shares his wisdom and experience from his time with Disney, Marriott, and Hilton. Lee joins show host Jody Maberry to discuss how you can apply lessons in leadership, management, and customer service to create magic in your organization.
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Nov 14, 2023

“If you want to have a better life and start to do better, to be better, and to feel better, you need to start making better decisions." - Lee Cockerell

Episode Highlights

[00:01:32] The importance of following up

[00:04:50] Make time for learning; Manage your time to improve your life.

[00:09:30] Analyzing meetings is essential for getting more out of training and meetings

[00:12:47] Hiring, training, and treating employees well are key factors that impact performance.

[00:14:11] A recap of high impact books featured on the podcast.

Resources

The Cockerell Academy

About Lee Cockerell

Mainstreet Leader

Take Advantage of Information

One of the things I really worry a lot about is when people don’t take advantage of information and resources available to them. With almost 500 episodes of the Creating Disney Magic podcast there is a wealth of knowledge and tools to help people succeed. We also provide education that is practical and actionable with the Cockrell Academy and our monthly Main Street Leader subscription. But here's the catch: you have to take the initiative. You have to take advantage of information that is available.

If you want to get ahead then recognize the importance of utilizing the wealth of information available and the significance of continuous learning. Leaders need to prioritize self-improvement and to make intentional efforts to enhance their knowledge and skills. There are a number of resources made available through the Cockrell Academy, including courses and monthly subscriptions focused on leadership and management. When you sign up for these resources make sure to fully engage with them. Schedule dedicated time for learning and personal growth.

Take a listen to this episode, 475, to hear more on the impact of knowledge, experience, and exposure on becoming the best version of ourselves in both our personal and professional lives.

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