“Almost every part of your life, day, moment and its details will help you be safer, better, more well thought of, and probably more successful."
Episode Highlights
[00:02:15] Do better, faster, and keep promises. Hire people who get things done.
[00:03:32] Attention to detail is crucial for success. Start early and make time for revisions.
[00:07:07] Not taking the time to research can cause missed opportunities.
[00:12:27] People strive to be good.
[00:13:21] Marriott leadership was always seen and people know their feedback was received
Resources
Be Relentless About Details
Details are the difference-maker in successful organizations. Paying attention to the small things can have a huge impact on your personal and professional life. Just imagine taking a wrong turn or missing a small step in a process. These seemingly insignificant details can have a huge impact on the outcome. It's all about making the right decisions and paying attention to the little things.
Attention to detail is a reflection of your character. Remember, you're not a product of your circumstances, but rather the decisions you make. Being detail-oriented shows your commitment to excellence and reliability. It's about delivering on your promises and getting things done. Being someone who consistently gets things done without compromising quality instantly sets you apart from the pack.
Time management plays a crucial role in attention to detail. Starting early, checking and double-checking, seeking feedback, and using resources wisely are all part of a well-rounded approach to being detail-oriented. Prioritize and allocate time effectively to avoid rushed mistakes. Sure, we want airline pilots and cardiologists to be detail-oriented, but think about your own career. Your reputation and success are on the line. Consistency, accuracy, and dependability open doors to new opportunities.
In life and business, it's often the small details that trip us up. Mistakes, oversights, and lack of attention can lead to bigger problems down the line. A meticulous approach saves time, builds trust, and sets you apart from the rest. When you pay attention to details you have the ability to transform your business and personal life.
If you want a vacation where every detail is taken care of, make sure you reach out to Magical Vacation Planners. I always let them help plan our trips. You can reach them at 407-442-2694.
"We don't give people the benefit of the doubt sometimes because that first impression is so strong."
Episode Highlights
[00:02:41] First impressions matter, be mindful of judging others.
[00:03:23] First impressions are important - be prepared and stay ready.
[00:08:38] Be conscious of the impression you leave through your words and actions.
Resources
We have all have had someone tell us to make a good first impression. During this episode I share the value of dressing for success and being prepared for any encounter. This is a lesson I learned that has stuck with me throughout my career. Believe it or not, your appearance, professionalism, and attention to detail will create a lasting positive impression.
First impressions can shape people's perceptions of us and even affect our professional growth. The first moments when you meet someone are crucial, whether it's a potential client, business partner, or even a new friend. It's like our mothers taught us - look good, be polite, show respect. You never know who you're going to meet and what opportunities could come from that encounter.
Did you know that wearing a hat as a park ranger is a crucial part of making a good first impression? Cherry Payne, my sister-in-law, had a long career as a park ranger. She emphasized the importance of wearing the iconic campaign hat. It's like Mickey Mouse not wearing his ears!
We only get one chance to make a first impression, and it can stick with people for years. Unfortunately, one bad impression made a long time ago could still affect opportunities today. So, always stay ready and put your best foot forward. Dress the part, be respectful, and make great first impressions. Because in the business world, every encounter matters.
Make sure to listen to this episode to learn more about creating a positive first impression. It is full of valuable insights and practical tips that you can implement in your own life.
If there is one group that makes a good impression, its Magical Vacation Planners. They are always professional and do what it takes to plan a great vacation. You can reach them at 407-442-2694.
"The only person that can control your life is you. And if you don't, don't blame anybody else. It's not your mother's fault. It's, it's your fault."
Episode Highlights
[00:03:08] Nobody should want you to get training more than you
[00:04:44] Learn what you need for promotion, and find opportunities for self-education.
[00:07:19] Reading daily is essential for personal growth and success in life.
[00:10:06] Find an expert or learn from someone in your network.
Resources
If you depend on anybody to prepare you for your future, you're crazy. Nobody cares about you like you do. You are responsible for your own personal training developments. Relying on others, such as employers or government agencies, for training is not a reliable strategy for success. During this conversation Jody and I talk about why it is important to take ownership of your own training.
Anyone that wants to do well at work should actively seek opportunities for growth. Whether you are an entrepreneur or work for a company, it is important to have the mindset that professional development is solely your responsibility. These days there are many ways to get good training. You can attending workshops, take online courses, and listen to podcasts like ours. Creating Disney Magic podcast always provides valuable insights on leadership, management, and customer service.
Becoming an expert in a particular area increases your value and relevancy in the workforce. By continually learning and staying up to date with industry trends, you can stand out from other professionals. That will enhance credibility and make you the go-to person in your field.
Make sure to take a listen to this episode to learn more about how to take control of your own professional development. Remember, no one cares about your career more than you do. By investing in your own training, you are investing in your future success.
Ready to take a break from training? Make sure you reach out to Magical Vacation Planners. Let them plan your next vacation. You can reach them at 407-442-2694.
"Women are natural born leaders. The things that women do at home and they do it in a Very naturally because it's their motherly instinct..." - Valerie Cockerell
[00:02:18] Valerie Cockerell's new book about parallell between motherhood and leadership
[00:06:30] Learning on the job and adapting to challenges
[00:13:06] Men must become advocates for women.
[00:17:17] Gaps in women's resumes should not be seen as setbacks, but as opportunities to develop leadership skills.
[00:19:58] Different perspectives shape our effective teamwork.
[00:22:37] In evolution, men relied on strength, while women collaborated defensively; this may explain women's emotional intelligence and collaboration.
Make sure you reach out to Magical Vacation Planners. Let them plan your next vacation. You can reach them at 407-442-2694.
Order the book - Manage Like a Mother
LinkedIn - Connect with Valerie
Resources
Mothers make outstanding leaders. My newsletter includes a section called “Lessons from Mother” because she always had wisdom that is worth sharing. In this episode, another great mom I know is sharing her new book. Valerie Cockerell, my daughter-in-law, has published a new book called "Manage Like a Mother: Leadership Lessons Drawn from the Wisdom of Mom".
We recently had a conversation where she shares her experiences and insights on the parallels between motherhood and leadership. Valerie explains that mothers, like leaders, must adapt, learn on the job, and constantly strive for the best outcomes for their loved ones. This book dives deep into the lessons learned from being a mother and how they can be applied to the business world.
Just like there's no perfect playbook for motherhood, leaders often face unique challenges that can't be solved with a simple step-by-step guide. It takes a willingness to learn on the job. There is no doubt that mothers and leaders know the value of adaptation, agility, and a willingness to keep learning and growing. Good mothers and leaders always seem ready to face challenges as they come.
Mothers, just like leaders, want to see their children succeed and be happier than they were. Similarly, successful leaders aim to empower those around them to become great leaders themselves, creating a positive ripple effect that continues to grow. Just like no two children have the exact same mother, leaders evolve and adapt too. Each person and each situation brings new opportunities for growth and improvement.
Make sure to listen to this episode for Valerie Cockrell's perspective on what it means to manage like a mother. How will you use these lessons to transform your leadership approach?
“it's really up to the leader to set that environment and culture where people are comfortable, bringing up anything because everybody matters in them here." – Lee Cockerell
leaders can create a successful team by understanding their needs. Take the time to ask your team members what they need from you to enhance their performance. The “small” things that may seem insignificant to you as a leader can have a significant impact on your team's efficiency, satisfaction, and ultimately, their success
During my time as a manager of the Marriott hotel in Massachusetts I would ask every department what they needed to do their job better. The answers were surprising. For the housekeepers, it was something as simple as more hangers. And guess what? It made a huge difference. While a hanger may seem insignificant as a leader, that can be the big thing that makes the team happier, more productive, and proud of their work.When you ask your team the right questions you will discover what tools, resources, or support they need to excel in their roles. If you can provide it, do it.
Engage with your employees by asking questions like, "What can I help you with?" and "What frustrates you?" Over time you will discover that sometimes the most basic items or improvements could make a world of difference. From providing more hangers for coat check employees to ensuring vacuum cleaners were working properly for housekeepers, recognize the significance of addressing these seemingly small requests.
Effective leadership is not just about making big decisions or implementing grand strategies. It's about paying attention to the smallest details and finding out what your team needs on an individual level. By doing so, you can create a more supportive and productive work environment.
After you listen to this episode, reflect on your own leadership style. Are you taking the time to understand what your team needs? Are you actively seeking their input, suggestions, and feedback? Remember, sometimes the most impactful changes can be as simple as providing better tools or addressing minor frustrations.
Not sure how to get what you want out of your vacation? Make sure you reach out to Magical Vacation Planners. Let them ask you the right questions then plan your next vacation. You can reach them at 407-442-2694.
Resources
Episode Highlights
[00:03:39] Ask employees what they need to improve their job.
[00:06:52] Get the tools you and your team need for success.
[00:10:03] Take advantage of being new and initiate conversations with curiosity.
[00:14:43] Create an environment of continuous learning for improvement.
[00:16:15] Inspire team by asking, "What do you need?"