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Creating Disney Magic

Lee Cockerell, former Executive Vice President of Operations for Walt Disney World, shares his wisdom and experience from his time with Disney, Marriott, and Hilton. Lee joins show host Jody Maberry to discuss how you can apply lessons in leadership, management, and customer service to create magic in your organization.
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Nov 10, 2020

Team sports are all about learning to rely on others and taking responsibility for your own actions. No matter what each player looks like or where they come from, they all work together to accomplish the goal.

Reggie Williams learned this lesson during his 14 years as an NFL star. He experienced incredible hardships, but through the entire process developed resiliency.

Many people don’t overcome difficulties in their lives. They get angry, get in trouble, and give up. However, Reggie overcame obstacles many of us couldn’t imagine. He credits this to his upbringing. His parents emphasized the power of education from a young age. He learned to seek the truth, which provided the foundation from which he navigated many adversities in his life.

Reggie has spent a lot of his life building bonds that last. In relationships, you receive not only companionship but also a reservoir of truth. If you stop kidding yourself and operate in that truth, you can deal with amazing challenges.

When Reggie joined Disney, he learned so many things he hadn’t in his time at college and in the NFL. He learned how to operate a business and what true leadership looks like: not doing things your way, but the right way.

To hear more of Reggie’s story and the raw truth he has to share, get his book, Resilient by Nature. You can find it here - Resilient by Nature.

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