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Creating Disney Magic

Lee Cockerell, former Executive Vice President of Operations for Walt Disney World, shares his wisdom and experience from his time with Disney, Marriott, and Hilton. Lee joins show host Jody Maberry to discuss how you can apply lessons in leadership, management, and customer service to create magic in your organization.
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Dec 20, 2022

Today, Jody and I are looking at how to identify and deal with your biggest problem.

Identifying issues and problems that we have can be challening. Choosing which ones need to be tackled first can feel overwhelming. But failing to do the hard things and deal with problems will haunt you. The quicker you deal with something, the happier you will be.

It takes discipline to work on the hard things. When you put problems off and don’t confront them, they grow and taking care of them doesn't get any easier.

Built-up problems cause anxiety. Depression can paralyze and keep you from the action. Something that seems small in the beginning can become much harder to overcome. Just do it. Attack it and get after it. Just like there are symptoms in our body that something isn’t right, we have symptoms in our life that tell us if something needs to be dealt with.

The first step to dealing with issues is to identify them. Stop what you are doing. Make a list of what you need to get rid of or the hard things you know you need to do. Little things can grow into big issues if left unchecked. Don’t let the little things in your life grow into big issues.

When it comes to dealing with issues with people, it is the same process. Take a moment and make a list of your grievances. Next, set up a time to discuss it and talk through them. Conversations are key. Whether personal or professional, identify the problem and take action to rectify them.

If you want to limit issues on your next vacation, make sure to reach out to Magical Vacation Planners. They can help you plan your next vacation. You can reach them at 407-442-2694.

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About Lee Cockerell

Mainstreet Leader
Cockerell Academy

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