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Creating Disney Magic

Lee Cockerell, former Executive Vice President of Operations for Walt Disney World, shares his wisdom and experience from his time with Disney, Marriott, and Hilton. Lee joins show host Jody Maberry to discuss how you can apply lessons in leadership, management, and customer service to create magic in your organization.
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Oct 31, 2023

“Almost every part of your life, day, moment and its details will help you be safer, better, more well thought of, and probably more successful."

Episode Highlights

[00:02:15] Do better, faster, and keep promises. Hire people who get things done.

[00:03:32] Attention to detail is crucial for success. Start early and make time for revisions.

[00:07:07] Not taking the time to research can cause missed opportunities.

[00:12:27] People strive to be good.

[00:13:21] Marriott leadership was always seen and people know their feedback was received

Resources

The Cockerell Academy

About Lee Cockerell

Mainstreet Leader

Be Relentless About Details

Details are the difference-maker in successful organizations. Paying attention to the small things can have a huge impact on your personal and professional life. Just imagine taking a wrong turn or missing a small step in a process. These seemingly insignificant details can have a huge impact on the outcome. It's all about making the right decisions and paying attention to the little things.

Attention to detail is a reflection of your character. Remember, you're not a product of your circumstances, but rather the decisions you make. Being detail-oriented shows your commitment to excellence and reliability. It's about delivering on your promises and getting things done. Being  someone who consistently gets things done without compromising quality instantly sets you apart from the pack.

Time management plays a crucial role in attention to detail. Starting early, checking and double-checking, seeking feedback, and using resources wisely are all part of a well-rounded approach to being detail-oriented. Prioritize and allocate time effectively to avoid rushed mistakes.  Sure, we want airline pilots and cardiologists to be detail-oriented, but think about your own career. Your reputation and success are on the line. Consistency, accuracy, and dependability open doors to new opportunities.

In life and business, it's often the small details that trip us up. Mistakes, oversights, and lack of attention can lead to bigger problems down the line. A meticulous approach saves time, builds trust, and sets you apart from the rest. When you pay attention to details you have the ability to transform your business and personal life. 

If you want a vacation where every detail is taken care of, make sure you reach out to Magical Vacation Planners. I always let them help plan our trips. You can reach them at 407-442-2694.

 

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