"Customers today really want that speed of answer. They are impressed when people who get back to them quickly and answer their questions."
Video can transform your customer service in ways you might not have imagined. It seems like today speed and personalization are key. I have found that using video for customer support can set you apart from the competition. Read my blog for more from this episode on how video makes it easier to connect with your customers on a personal level.
Notable Moments
00:37 Addressing Customer Support with Videos
04:57 Effective Communication Through Video
07:14 Using Video for Internal Communication
10:12 Planning for Clear Communication
Resources
Travel Guidance
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