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Creating Disney Magic

Lee Cockerell, former Executive Vice President of Operations for Walt Disney World, shares his wisdom and experience from his time with Disney, Marriott, and Hilton. Lee joins show host Jody Maberry to discuss how you can apply lessons in leadership, management, and customer service to create magic in your organization.
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Creating Disney Magic
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Jan 1, 2019

Leadership comes first. You have to get it right before you work on anything else. Once you get leadership right, everything else will come into line. 

On this episode of Creating Disney Magic, I answer a listener question about creating a leadership development business. 

My answers apply not just to creating a business, but for anyone who wants to develop as a leader. 

First, understand you need to take control of your own leadership development. 

Now, here are some thoughts you need to know to develop as a leader. 

Understand the content you want to teach.

Have a deep understanding of what you think leadership is.

Anticipate the questions people will ask you.

Have conversations about leadership. The more you talk about it, the more questions you answer, the more you will understand what you believe.

You have to role model what you believe about leadership.

You can become an expert at anything if you focus and spend the time and get the experience. Read, listen to podcasts, read the paper, watch the right programs. If you are passionate and follow through you will become an expert.

If I am going to teach time management, I have to be organized. If you teach something and don't practice it, everybody knows.

 

Have you checked out the series of videos I did from my office? They are fun and you might learn something. Find them here.

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