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Creating Disney Magic: Lessons in Leadership, Management, and Customer Service

Lee Cockerell, former Executive Vice President of Operations for Walt Disney World, shares his wisdom and experience from his time with Disney, Marriott, and Hilton. Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.
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Creating Disney Magic: Lessons in Leadership, Management, and Customer Service
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Aug 11, 2015

Hiring the right people is the most important thing an organization can do. Understanding how to hire high performers is the key to a great work environment. 

Carol Quinn, CEO of Hire Authority, joins Lee Cockerell to discuss Motivation Based Interviewing. 

Motivation Based Interviewing, known as MBI, will change the way you hire people. When you change the way you hire people, the performance and attitude of the entire organization will change. 

Lee Cockerell says better hiring is one of the best cost management measures an organization can adopt. 

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