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Creating Disney Magic: Lessons in Leadership, Management, and Customer Service

Lee Cockerell, former Executive Vice President of Operations for Walt Disney World, shares his wisdom and experience from his time with Disney, Marriott, and Hilton. Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.
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Feb 2, 2016

Everybody is different, so how do you motivate employees? You have to get to know the people you work with and learn how to motivate them individually. Your job as a leader is to build self-confidence in other people. 

In this episode of Creating Disney Magic, Lee explores ways to motivate high performers, mid-performers, and low performers. 

Use Twitter? Connect with Lee Cockerell or Jody Maberry

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