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Creating Disney Magic: Lessons in Leadership, Management, and Customer Service

Lee Cockerell, former Executive Vice President of Operations for Walt Disney World, shares his wisdom and experience from his time with Disney, Marriott, and Hilton. Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.
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Creating Disney Magic: Lessons in Leadership, Management, and Customer Service
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Jan 26, 2016

There are two ways to get better in life; look back and fix the things you didn't do well yesterday and look forward and consider what could happen if you don't do things in the future. 

Take a few minutes each morning and reflect on the past and anticipate the future to make today better than yesterday. 

Join Lee on the Creating Disney Magic Facebook Page

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