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Creating Disney Magic

Lee Cockerell, former Executive Vice President of Operations for Walt Disney World, shares his wisdom and experience from his time with Disney, Marriott, and Hilton. Lee joins show host Jody Maberry to discuss how you can apply lessons in leadership, management, and customer service to create magic in your organization.
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Apr 17, 2018

Often, people ask me how to stand out in their job. 

Perhaps they want to know a secret. Something no one has told them before. But it is no secret. Most people know what to do, but they don't.

If you want to stand out, focus on the basics. If you focus on these five things, you will stand out about anyone else you work with;

First impressions are important.

Be an expert in something

Find a way to get better every day.

Add value above what is expected of you.

Have a great attitude.

Be better than everyone else. Get to work early, raise your hand to take on the hard tasks, work when your boss needs you to work, be willing to do long stretches of hard work when it is necessary.

To give a simple answer...raise your expectations for your performance. Now try to meet those expectations. Keep expecting more of yourself. 

If you want to hear more on this topic, listen to this episode of the Jody Maberry Show. I also contribute some insight on that episode. 

In this episode, we mention Magical Vacation Planner. If you want to take a trip to Disney, you will want to talk to them. You can even fill out this form to get more information. 

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