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Creating Disney Magic: Lessons in Leadership, Management, and Customer Service

Lee Cockerell, former Executive Vice President of Operations for Walt Disney World, shares his wisdom and experience from his time with Disney, Marriott, and Hilton. Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.
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Sep 20, 2016

Do you ever have trouble getting paid what you are owed?

A collection problem can be the beginning of the end of a business. 

In this episode of Creating Disney Magic, Lee Cockerell gives counsel on how businesses can get paid when customers are slow to give money. Remember, if you don't collect the money you are owed, you can not serve your customers. If you go out of business, you and your customers will lose. 

Lee also discusses the importance of staying current in the news that is most relevant to you. 

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