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Creating Disney Magic: Lessons in Leadership, Management, and Customer Service

Lee Cockerell, former Executive Vice President of Operations for Walt Disney World, shares his wisdom and experience from his time with Disney, Marriott, and Hilton. Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.
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Sep 13, 2016

Applied the right way, in the right situations, technology can help you create magic and serve customers better. Applied in the wrong way, technology can move you further away from customers.

In this episode, Lee examines how restaurants and other service industries can use technology to enhance they way they serve customers.

Lee will be speaking at the RSummit in Las Vegas, October 12 - 14. If you have a restaurant business, this summit will help motivate progress and innovation. You can find out more here.

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