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Creating Disney Magic: Lessons in Leadership, Management, and Customer Service

Lee Cockerell, former Executive Vice President of Operations for Walt Disney World, shares his wisdom and experience from his time with Disney, Marriott, and Hilton. Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.
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Creating Disney Magic: Lessons in Leadership, Management, and Customer Service
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Dec 13, 2016

In this episode of Creating Disney Magic, Lee Cockerell shares a travel story that nearly ruined his plans. Bad weather and canceled flights threatened Lee's chance to make a flight to South Africa for five speaking engagements.

Instead of giving in to the situation, Lee rented a car and drove from New York to Atlanta to make sure he made the flight to South Africa. His can-do attitude made sure he was able to meet his obligations. An attitude of determination to make things happen will set you apart throughout your career.

Get Lee's new book, Career Magic.

The Time Management Magic Course is almost here. Be one of the first to get updates. CLICK HERE to get on the list. 

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