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Creating Disney Magic

Lee Cockerell, former Executive Vice President of Operations for Walt Disney World, shares his wisdom and experience from his time with Disney, Marriott, and Hilton. Lee joins show host Jody Maberry to discuss how you can apply lessons in leadership, management, and customer service to create magic in your organization.
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Creating Disney Magic
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Now displaying: June, 2016
Jun 27, 2016

Employees have personal issues. Sometimes those issues will require time away from work and with that, a transition back to work. 

In this episode, Lee Cockerell discusses how to handle employee's personal issue. He begins by explaining how to work with an employee who is returning from time away from work due to anxiety. Lee also examines the importance of a proper rhythm with work and personal life.  

You do not have balance in your life unless everyone who is important to you is happy. 

Click here to get on the list to find out more about Lee's upcoming Time Management Magic Course. 

Jun 21, 2016

If you have a student in your life, this episode of Creating Disney Magic will provide insight to help them interview and prepare for their first job. Lee offers ideas to prepare for an interview, how to conduct yourself during an interview and focusing on the basics to stand out from other interview candidates. 

Lee also discusses ways teachers can create magic in the classroom. 

If you are a teacher, you will want to check out the book Creating Classroom Magic by Shauna Pollock.

Jun 14, 2016

"If you want your time to count, you must count your time." - Kary Oberbrunner

If you want to do the most important work and have the most impact, you need to have a difficult conversation with yourself. You need to understand what you are doing that your shouldn't be doing anymore. You need to come clean about the hard thing you need to do that you are trying to avoid. 

You need to examine the hard stuff in your life. Life gets easier when you do the hard stuff. Life gets harder when you do the easy stuff. 

If you want to tackle the hard things in your life, consider the Time Management Magic Course. You can find out more here

Jun 7, 2016

Should companies be involved in community service?

At Disney, there is a culture of helping the community. Cast members work hard and put in long hours and then give their time and money to improving the community. 

Whether it is the company as a whole or you as an individual, you can improve one life or an entire community by contributing time or money to a worthy cause.  

In this episode of Creating Disney Magic, Lee explains many of the ways organizations and individuals have stepped up to make a difference.  

You can follow along with the Creating Disney Magic Podcast on Facebook.

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