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Creating Disney Magic: Lessons in Leadership, Management, and Customer Service

Lee Cockerell, former Executive Vice President of Operations for Walt Disney World, shares his wisdom and experience from his time with Disney, Marriott, and Hilton. Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.
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Creating Disney Magic: Lessons in Leadership, Management, and Customer Service
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Now displaying: February, 2016
Feb 23, 2016

Nearly 10 years ago, Lee Cockerell retired from his role as Executive Vice President of Walt Disney World. Rather than retire to the couch and golf course, Lee made a career pivot into his own business as a consultant and keynote speaker. 

In this episode of Creating Disney Magic, we look into what it takes to make a successful career pivot. 

All of the questions about making a career pivot come from the Pivot Profiles magazine by Mike Kim

Jody Maberry, the host of  Creating Disney Magic, was featured in Pivot Profiles. 

Lee was recently a guest on The Jody Maberry Show. You can hear Lee talk about Lessons from Disney Here

Feb 16, 2016

In this episode of Creating Disney Magic, Lee explains how you can create magic in the classroom. 

A listener asks Lee how he would use his business principles to manage a middle school classroom. Lee offers his perspective on how you can create magic in the classroom. 

Lee also tells the questions he most often hears from students. 

Jody Maberry, the host of Creating Disney Magic, has launched a new podcast, The Jody Maberry Show. You can find it here on iTunes, or at jodymaberry.com. You don't want to miss Lee Cockerell on episode three of The Jody Maberry Show

Feb 9, 2016

No matter how you plan your day you have to know you will get interrupted. 

If you struggle with not getting enough done because you get interrupted, look at your schedule and consider if you are doing work you should not be doing. Also, consider if you are overplanning. 

Time Management is the key to getting work done, even when you struggle with interruptions. 

Follow the Creating Disney Magic Podcast on Facebook

Feb 2, 2016

Everybody is different, so how do you motivate employees? You have to get to know the people you work with and learn how to motivate them individually. Your job as a leader is to build self-confidence in other people. 

In this episode of Creating Disney Magic, Lee explores ways to motivate high performers, mid-performers, and low performers. 

Use Twitter? Connect with Lee Cockerell or Jody Maberry

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